Returns & Exchanges
At VITAL+, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn apparel in its original condition. Whether you need a different size or a full refund, our team is dedicated to ensuring your shopping experience remains effortless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the items in their original packaging with all tags attached, ensuring the garments are free from wear, stains, or odors.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; your refund or exchange will be processed within 5-7 business days of receipt.